Privacy Policy

At Forum Kenya Development Foundation, we are committed to protecting the privacy and personal information of our members, partners, and website visitors. This policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

We may collect personal information such as:

• Full name, ID number, and contact details
• Group membership records
• Financial contributions (savings, risk fund, etc.)
• Loan application and repayment history
• Communications through our website, WhatsApp, or email

2. How We Use Your Information

We use your information to:

• Manage your group membership and savings records
• Process and track loan applications
• Provide customer service and support
• Share important updates or program changes
• Improve our services and outreach

3. Data Sharing

We do not sell or rent your personal data. Information may be shared only:

• With authorized Forum Kenya staff for service delivery
• With regulatory or legal authorities if required by law
• With partners only for specific, agreed-upon purposes (with consent)

4. Data Security

We implement reasonable security measures to protect your data from unauthorized access, alteration, or loss. This includes physical, electronic, and procedural safeguards.

5. Your Rights You have the right to:

• Request access to your data
• Correct inaccurate information
• Withdraw your consent (where applicable)
• Ask for deletion of your data (as long as it does not conflict with legal or financial obligations)

6. Cookies (For Website Users)

We may use cookies to improve your experience on our website. These track basic interactions but do not store personal identification unless voluntarily submitted.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is used, please contact us at:

• 020-8004707 / 0110-047074
• info@forumkenya.org
• www.forumkenya.org